Posts in: Alignment

How One Man’s Cable Company Made Him Die 3 Months Too Soon

  When it comes to getting service of true quality, times are tough. One of the best gauges of how positive most service interactions are is asking people to recount a recent “remarkable” experience. They are – as likely as...

How “Great” is Your Organization? Courageously Check These 5 Indicators

 What is a great organization, really?When speaking with owners and CEO’s about their goals and aspirations, we hear things like: Build a great culture Have great employees who love what they do, and where they do it Provide great customer/client...

How to Pull Your Head out of the Sand Once and for All and Finally Make the Changes You Need

70% of change initiatives fail to deliver the intended business impact.70% of the workforce in the US is disengaged.You’ve likely heard those statistics before, and that’s not where the value of this post lies.Our team at eQ lives in a...

The Easiest Way to Combat Disengagement

Hiring great employees is hard enough, but keeping them is impossible, unless they feel engaged. (more…)

6 Ways to Increase Workplace Collaboration and Liberate Your Teams from Silos

Why do silos exist within corporations? The metaphor itself conjures a tall vertical structure where something valuable is stored, much like information that is held closely in top-down hierarchical organizations. In addition to being a practical result of scale, the...

How to Effectively Use [and Give] Feedback

Feedback – across an organization, most people will agree it is critical to the individual, a team, and even company-wide performance improvement and growth.So why is it then, most people (and companies) stink at giving and receiving feedback?What do I...

“Oh, for God’s Sake!” – 4 Critical Indicators to Help You Come to Grips with the Fact It’s Time to Part Ways

Over the years, I’ve worked hard to provide good counsel to a myriad of smart, talented, and successful leaders.One of the areas of greatest consternation we’ve encountered together is getting the leader to come to grips with the fact she...

Unhappy? Try This Gutsy Yet Simple Refocus

No matter what you think, and no matter how hard you wish it, no one is ever going to hand you the keys to your own chocolate factory.Yeah, no duh. (more…)

How to Make the Most Successful [Tactical] Decisions About Inputs

 Not too long ago, I was sitting in a strategy meeting with a client whose CEO is a big picture kind of thinker. He has to be in a position like his. In order for him to move the business...