Posts in: Customers

How One Man’s Cable Company Made Him Die 3 Months Too Soon

  When it comes to getting service of true quality, times are tough. One of the best gauges of how positive most service interactions are is asking people to recount a recent “remarkable” experience. They are – as likely as...

How to Transform Your Sales Performance (Part 4 of 4)

In our last post of this series, we will focus on elements of sales strategy. Specifically, we will address:  Customer and Opportunity Segmentation Resource Mix Territory Alignment Customer and Opportunity SegmentationWhen customers ask me what approach they should take to...