Posts in: Emotional Intelligence

How One Man’s Cable Company Made Him Die 3 Months Too Soon

  When it comes to getting service of true quality, times are tough. One of the best gauges of how positive most service interactions are is asking people to recount a recent “remarkable” experience. They are – as likely as...

3 Bravest Ways to Retool Yourself Into an Emotional Einstein

 How do we define EQ, and why should we care about growing our own?EQ is a measurement of an individual’s emotional intelligence. It has been described as the “something” in each of us that is a bit intangible. It affects...

The Single, Best Way to Keep A-Players On Your Team

The latest reboot of the Gallup insight that at least 50% of people who leave their jobs quit their managers comes from the voice of Travis Bradberry, an author and professional focused on emotional intelligence.In his article, 9 Things Managers...

[VIDEO] Killer Kindness: 3 Ways to Transform Your Life With the Power of Tiny Actions

You may read this title and think, “Well of course you should always be nice, kind, caring, or whatever, but we want to do a lot of things we don’t actually do.” But I suggest you put this at the...

The Test of First-Rate Management

F. Scott Fitzgerald once said, “The test of a first-rate intelligence is the ability to hold two opposed ideas in the mind at the same time, and still retain the ability to function.”I’ve always loved this quote. Frequently, I’m confronted...

How to Select Elite Talent (Part 4 of 5): The Assessment Sciences

 Admit it; you’ve been waiting all day for Part IV of our eQ blog series on elite talent! Well, wait no longer. As promised, today, we’ll take you beyond the benchmark and into the assessment sciences.Beyond the benchmark of what...

How Poor Emotional Intelligence Will Sabotage Even Your Hardiest Attempts at Leadership

 Why Do We Promote (or follow) Leaders Lacking a Critical Attribute?Poor emotional intelligence, or a total lack thereof, sticks out like a sore thumb. It is particularly confounding when the void shows up in our leaders. Imagine participating in a...